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Free Shipping on order over $99.
Lens world ship orders world wide every day and delivery times are usually 5-10 business days from dispatch. To avoid unexpected customs fees or duties, check with the customs department in your country about its importation policies. LensWorld are NOT responsible for any sales taxes, customs duties or other taxes charged by your customs department.
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Lensworld require a valid prescription to help ensure that you continue to enjoy clear vision and healthy eyes and most importantly that you receive the correct lenses.
However, you do not need a physical copy of your prescription to place your order. If you do not have a copy of your contact lens prescription you will be given an opportunity to enter the contact information for your eye care practitioner and LensWorld will contact them and quickly verify the prescription.
This generally only applies to residents of the United States as Federal law requires that a prescription be verified before an individual can buy contact lenses.
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If a product is found unsatisfactory within 30 days of receipt, unopened boxes of lenses or sterile glass vials can be returned for a full refund, excluding shipping and handling charges. Please note, to receive a full credit on returned product, the boxes/vials must be unopened, undamaged, and not defaced in any way.
Returns for opened products will only be considered if you have a valid prescription for the lenses, have been previously wearing the lenses without problems, and believe that the lenses are defective in some way. If you believe that a lens or lenses are defective, please do not dispose of them; they may have to be returned to the manufacturer for analysis. LensWorld are unable to give refunds for defective lenses in opened boxes, however, they will replace any boxes or vials that are deemed defective by the manufacturer upon return.
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